RV
Rashida V
1 reviews | Active since Jun 2023
28 Oct 2025, 13:24
Need my money back
Good day i am very angry at clientelle for deducting money from my account i need my money back in my account they were jot suppose to deducy i did not give them any authority
Helpful (0)
Replies (7)0
Replies (7)
Clientele Legal's replyOfficial
28 Oct 2025, 13:27Dear Rashida V,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Clientele Legal
Clientele Legal's reply28 Oct 2025, 13:27
Official
Dear Rashida V,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Clientele Legal
RV
Rashida V's updateReviewer Update
28 Oct 2025, 18:52Ok thank you
RV
Rashida V's update28 Oct 2025, 18:52
Reviewer Update
Ok thank you
RV
Rashida V's updateReviewer Update
29 Oct 2025, 09:47Srill waitung o your call
RV
Rashida V's update29 Oct 2025, 09:47
Reviewer Update
Srill waitung o your call
Clientele Legal's replyOfficial
29 Oct 2025, 09:57Dear Rashida V,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Clientele Legal
Clientele Legal's reply29 Oct 2025, 09:57
Official
Dear Rashida V,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Clientele Legal
RV
Rashida V's updateReviewer Update
29 Oct 2025, 10:37I received a call from clientelle just nie so how do i not confrm any poppup mesaage ans they atill deduct even that stupid ryalty app is just not working properly keeps on ahowing that i ahould pay to enjoy rewards but its keeps showing payment mxm i need my money back
RV
Rashida V's update29 Oct 2025, 10:37
Reviewer Update
I received a call from clientelle just nie so how do i not confrm any poppup mesaage ans they atill deduct even that stupid ryalty app is just not working properly keeps on ahowing that i ahould pay to enjoy rewards but its keeps showing payment mxm i need my money back
RV
Rashida V's updateReviewer Update
29 Oct 2025, 10:43Also on the app you cant acees rewards
RV
Rashida V's update29 Oct 2025, 10:43
Reviewer Update
Also on the app you cant acees rewards
Clientele Legal's replyOfficial
30 Oct 2025, 09:01Dear Rashida V,
Thank you for raising your concerns and bringing this matter to our attention.
The sales call was reviewed and it was found that the correct sales process was followed and you gave authority to debit your account.
We confirm that Skhumbuzo Mbele from our Market Conduct department has been in contact with you to provide the necessary feedback.
Unfortunately the call was disconnected and we attempted to reach you again but we were unsuccessful.
Please note that if you are not satisfied with the outcome of the concerns raised you can direct your complaint to the office of the Independent Arbitrator.
Should you require further assistance please do not hesitate to contact us.
Regards,
Market Conduct,
Clientele Legal's reply30 Oct 2025, 09:01
Official
Dear Rashida V,
Thank you for raising your concerns and bringing this matter to our attention.
The sales call was reviewed and it was found that the correct sales process was followed and you gave authority to debit your account.
We confirm that Skhumbuzo Mbele from our Market Conduct department has been in contact with you to provide the necessary feedback.
Unfortunately the call was disconnected and we attempted to reach you again but we were unsuccessful.
Please note that if you are not satisfied with the outcome of the concerns raised you can direct your complaint to the office of the Independent Arbitrator.
Should you require further assistance please do not hesitate to contact us.
Regards,
Market Conduct,