AR
Ayanda R

1 reviews | Active since Oct 2010

19 Dec 2016, 14:22

NEED LEGAL SERVICES?? DON'T BOTHER

<p>I have been paying for this services for years, the moment i needed assistance with a simple matter like sending a letter of demand, they were a no show.</p> <p> </p> <p>I asked for assistance and sent all the necessary documents last monday 12 December 2016, I'm yet to be contacted about my matter, they are usesless, *********** and clueless. so, if you were to ask me about the service, i'd say find another company.</p>

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Replies (3)
Clientele Legal
Clientele Legal's reply19 Dec 2016, 14:47
Official

Thank you for raising your concerns with us.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Siphesihle Rodolo

Clientele Legal

AR
Ayanda R's update19 Dec 2016, 14:49
Reviewer Update

Siphesihle, I have heard this for a week now. i want a solution

Clientele Legal
Clientele Legal's reply20 Dec 2016, 06:10
Official

Thank you for speaking to us about your matter;

As discussed, you contacted our offices on the 12th December 2016 and your legal advisor requested relevant documentation to allow us to assist you. We confirm that we contacted the third party on the 17th December 2016 and his response was communicated to you.

We confirm having discussed the legal processes that needs to be followed in order for your matter to be resolved and a way forward was agreed upon.

We thank you for your understanding in this regard and for discussing your concerns with us. We are pleased that we were able to resolve your complaint during the discussion. Please do not hesitate to contact us directly for any future queries and/or concerns on *** / ***.

Regards,

Cavlyn Bemaya

Legal Supervisor