1 reviews | Active since Dec 2014
My Staff Cheque account in overdraft due to
I am very angry with Clientele whereby my staff cheque account,in overdraft my debit orders always go off on the 20th of each month which is my paydate I requested for funds to debit as per the agreement as per my policy. The service received from cleintele accounts departments is causeing my account to be in errors and I have a bad credit record due to the mistakes make in your departments. I request the policy to be cancelled with immidiate effect before i take this matter up with the NCR. My productivity is also effect due to your mistakes made. than I have to call to correct your mistake If you dont have a idea what is numbers( dates) place leave my account alone. If you are running a tuckshop not with my name.
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
As per telephonic discussion, we confirm that we have addressed your concerns regarding the billing of your policy and that you are satisfied with the feedback provided.
We would like to take this opportunity to apologise for the inconvenience caused in this regard and confirm that we have provided you with information regarding the status of your policy.
We trust you find this in order, however should you require any further assistance in this regard, please feel free to contact us again.
Yours sincerely,
Judith Mboweni
Clientele legal
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
As per telephonic discussion, we confirm that we have addressed your concerns regarding the billing of your policy and that you are satisfied with the feedback provided.
We would like to take this opportunity to apologise for the inconvenience caused in this regard and confirm that we have provided you with information regarding the status of your policy.
We trust you find this in order, however should you require any further assistance in this regard, please feel free to contact us again.
Yours sincerely,
Judith Mboweni
Clientele legal