MC
Michael C
1 reviews | Active since Jun 2025
01 Sept 2025, 11:35
Mr M L Crawford
deducted money from my account and can not speak to anybody about it they say its a debiecheck and my bank capitec can not reverse the debit order
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Replies (2)
Clientele Legal's replyOfficial
01 Sept 2025, 11:53Dear Michael C,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Clientele Legal
Clientele Legal's reply01 Sept 2025, 11:53
Official
Dear Michael C,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Clientele Legal
Clientele Legal's replyOfficial
03 Sept 2025, 10:26Dear Michael C,
Thank you for raising your concerns and bringing this matter to our attention.
The sales call was reviewed and it was found that the product was sold correctly and permission to debt was obtained. We confirm that Johannah Cele from our Market Conduct department has been in contact with you to provide the necessary feedback. You request to cancel the policy and the cancellation of the debit order process was confirmed Please note that if you are not satisfied with the outcome of the concerns raised you can direct your complaint to the office of the Independent Arbitrator. Regards, Market Conduct,
Thank you for raising your concerns and bringing this matter to our attention.
The sales call was reviewed and it was found that the product was sold correctly and permission to debt was obtained. We confirm that Johannah Cele from our Market Conduct department has been in contact with you to provide the necessary feedback. You request to cancel the policy and the cancellation of the debit order process was confirmed Please note that if you are not satisfied with the outcome of the concerns raised you can direct your complaint to the office of the Independent Arbitrator. Regards, Market Conduct,
Clientele Legal's reply03 Sept 2025, 10:26
Official
Dear Michael C,
Thank you for raising your concerns and bringing this matter to our attention.
The sales call was reviewed and it was found that the product was sold correctly and permission to debt was obtained. We confirm that Johannah Cele from our Market Conduct department has been in contact with you to provide the necessary feedback. You request to cancel the policy and the cancellation of the debit order process was confirmed Please note that if you are not satisfied with the outcome of the concerns raised you can direct your complaint to the office of the Independent Arbitrator. Regards, Market Conduct,
Thank you for raising your concerns and bringing this matter to our attention.
The sales call was reviewed and it was found that the product was sold correctly and permission to debt was obtained. We confirm that Johannah Cele from our Market Conduct department has been in contact with you to provide the necessary feedback. You request to cancel the policy and the cancellation of the debit order process was confirmed Please note that if you are not satisfied with the outcome of the concerns raised you can direct your complaint to the office of the Independent Arbitrator. Regards, Market Conduct,