NP
Nigel P

1 reviews | Active since Aug 2019

18 Apr 2020, 03:57

MR DU PLESSIS

****tes service I have been working with. They debt your money but can't deliver on what they deem to legal services. I canceled my policy with Clientele Legal as the fail to provide the service which I campaign so hard on TV. Biggest load of **** ever. May our paths never cross again.

0
Replies (2)
Clientele Legal
Clientele Legal's reply20 Apr 2020, 08:38
Official
Dear Nigel P 

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
 
Yours sincerely,

Siphesihle Rodolo

Clientele Legal  

Clientele Legal
Clientele Legal's reply22 Apr 2020, 16:01
Official
Dear Nigel P,

We thank you for escalating your concerns to us. As per our telephonic discussion, we hereby confirm the termination of your membership.  However should you wish to reconsider your decision, please contact us accordingly. We would like to apologise for the dissatisfaction with regards to your claims experience. At Clientele Legal, we are committed to ensuring a positive experience. Please contact us on *** or email us at *** should you have any queries in future. Kind Regards,
Omphile Mopeloa

Complaints Case Manager