Most useless service ever: Do not take their services

I joined Clientele around Jan and in April I had a claim and was told that it was pre-existing, but when I took out the policy I was specific of this matter and the lady told me that they would help me with this issue once my waiting period is up.

I have had two more claims and all of them take atleast a week for them to respond to you, Since April there is nothing these people with their lawyers that are always unavailable that they have helped me with. everytime when I am calling am told my legal adviser is still busy and would get back to me after 48 hours meaning everything i call they push the ****** 48 hours. I really regret ever taking this stupid policy with Clientele and their lawyer without courtesy. Today I spoke to Sibusiso and he promised I would be called after 15-20min and nothing happened after and hour I called back and this one had attitude for day her name is Siya and she provided me with this reference.

If people out there do not want stress on top of stress they have do not play around these services. I have legal matters that need attention on the other hand the people that supposed to help me are also giving me one hell of a stress. I AM GATVOL of these people. even the way their lawyers are talking to you its like the know nothing will happen to them even if you can complain, its a ****a shop there.