TK
Thandeka K
1 reviews | Active since Feb 2018
29 Sept 2020, 12:54
Misled by Clientele Legal
I took a Clientele Legal cover after I was convinced and misled to take a legal cover with Clientele Legal. I was told my matter will be covered. I would like Clientele to stick to their promises and attend to my matter. I am not happy at all by wasting my whole 3 months thinking Clientele will be assisting me. Very furious ......
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Replies (2)
Clientele Legal's replyOfficial
29 Sept 2020, 14:22Dear Thandeka K
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Clientele Legal's reply29 Sept 2020, 14:22
Official
Dear Thandeka K
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Clientele Legal's replyOfficial
30 Sept 2020, 15:07Dear Thandeka K
By now you have received feedback from our Investigator (Beauty Phillips. We have explained the outcome of our investigations and provided you with solutions moving forward however you requested the matter to be escalated to the Legal Team. We do apologize for any inconvenience caused, we are committed to ensuring a positive customer experience and we value you as a client. Please contact us directly should you have any queries in the future. Yours sincerely, Market Conduct Team
By now you have received feedback from our Investigator (Beauty Phillips. We have explained the outcome of our investigations and provided you with solutions moving forward however you requested the matter to be escalated to the Legal Team. We do apologize for any inconvenience caused, we are committed to ensuring a positive customer experience and we value you as a client. Please contact us directly should you have any queries in the future. Yours sincerely, Market Conduct Team
Clientele Legal's reply30 Sept 2020, 15:07
Official
Dear Thandeka K
By now you have received feedback from our Investigator (Beauty Phillips. We have explained the outcome of our investigations and provided you with solutions moving forward however you requested the matter to be escalated to the Legal Team. We do apologize for any inconvenience caused, we are committed to ensuring a positive customer experience and we value you as a client. Please contact us directly should you have any queries in the future. Yours sincerely, Market Conduct Team
By now you have received feedback from our Investigator (Beauty Phillips. We have explained the outcome of our investigations and provided you with solutions moving forward however you requested the matter to be escalated to the Legal Team. We do apologize for any inconvenience caused, we are committed to ensuring a positive customer experience and we value you as a client. Please contact us directly should you have any queries in the future. Yours sincerely, Market Conduct Team