1 reviews | Active since Jul 2016
Misleading information to get people to join Clientele!!!
Wow!!! such a big company with empty promises!!! Iv been a very loyal client of Clientele Legal FOR YEARS NOW and not even one month the debit order declining but the service i get is ridiculous! initially when i joined, i was told that clientele pays all the bond cost should u decide to by a property! after i bought a property clientele told me that they will not cover!! i had to pay for my bond fees. after i complained .they got the recording of a lady who sold the policy for me and they picked up that indeed the lady confirmed telephonically that client covers bond fees. They said they will get back to me since January. The time i have given them is more than enough to have sorted it out and got back to me, but no one cares yet the debit order goes through every month!!! can i have all my money back please!!!
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Good day FancyT
Thank you for allowing us to address your concerns today.
We confirm that your dispute was investigated by our Compliance department. We apologise for the inconvenience that has been caused and we would like to assure you of our commitment to resolve this matter with you as our valued client.
Kindly forward us the documentation that we have requested and we will review same and revert to you in due course with a way forward.
Kindly contact us on *** or *** for any queries.
Regards,
Luleka Ngodwane
Supervisor – Legal Claims
Good day FancyT
Thank you for allowing us to address your concerns today.
We confirm that your dispute was investigated by our Compliance department. We apologise for the inconvenience that has been caused and we would like to assure you of our commitment to resolve this matter with you as our valued client.
Kindly forward us the documentation that we have requested and we will review same and revert to you in due course with a way forward.
Kindly contact us on *** or *** for any queries.
Regards,
Luleka Ngodwane
Supervisor – Legal Claims