JD
Jackson D

1 reviews | Active since Sept 2019

20 Dec 2019, 19:05

Misleading Company

You guys are worse Dedmond Dube wil go toe hell due to your unreliable serve sies man every month i pay now i need your help you guys phone after 4days they arrange a legal its again after 4 days why the **** bull service im so done with you please cancel so ek can vo back to legalwise they very help you guys can go to hel

0
Replies (2)
Clientele Legal
Clientele Legal's reply23 Dec 2019, 08:42
Official
Dear Jackson D,

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
 
Yours sincerely,
 
Judith Mboweni

Clientele Legal 
Clientele Legal
Clientele Legal's reply02 Jan 2020, 11:52
Official
“Dear Jackson D”,

We thank you for escalating your concerns to us and allowing us the opportunity to address and resolve your complaint.
 
We do understand your frustration. We are required to keep you updated on the progress of your matter and confirm that our offices will provide you with feedback immediately after speaking to the 3rd party attorneys.
 
As discussed today, our offices shall continue to attend to your matter as you have been advised and we shall keep you abreast of all further developments made.
 
We apologise for the dissatisfaction with regards to your claims experience but would like to assure you that we strive to provide accurate and professional assistance to ensure that our clients’ interests are protected at all times.
 
Please contact us on *** or email: *** should you have any further concerns.  
 
Yours sincerely,
 
Omphile Mopeloa
Complaints Case Manager
Clientèle Legal