RM
Risharda M
1 reviews | Active since Oct 2022
29 Sept 2023, 13:04
****mers
Absolute ******* company! A bunch of ****mers! You sell lies. 3 Years ago I was sold a policy at R 309.00 per month, the person that sold me the policy said that it included the legal aspect involved in terms of transfers etc in the event of me buying a property. 3 years later, when i need to use this benefit, i am told that it does NOT exist. I was given this information without me even asking for it. So, basically, you sold me a lie !!!! Pull out your call recordings which made the "verbal contractual agreement" !!! I want all of my payments returned !!! Absolute ******* service. Take our money by selling us lies. You have done nothing but bull**** me in the last 3 years!
Pay me my money back !!!!
To the rest of you out there, PLEASE DO NOT make the mistake of taking out any policy with these people!!! They offer ZERO benefit but will take your money every month !!!
Risharda Mothiram ***
Helpful (0)
Replies (5)0
Replies (5)
Clientele Legal's replyOfficial
29 Sept 2023, 13:41Dear Risharda M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Clientele Legal's reply29 Sept 2023, 13:41
Official
Dear Risharda M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Clientele Legal's replyOfficial
02 Oct 2023, 10:03Dear Risharda M,
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have investigated your complaint, however our attempts to contact you to obtain more details to investigate your matter further were not succesful. Please respond to the email we sent and provide us with an alternative number or alternatively call the number which was sent to your mobile phone via SMS. We trust you find this in order. RegardsMarket Conduct
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have investigated your complaint, however our attempts to contact you to obtain more details to investigate your matter further were not succesful. Please respond to the email we sent and provide us with an alternative number or alternatively call the number which was sent to your mobile phone via SMS. We trust you find this in order. RegardsMarket Conduct
Clientele Legal's reply02 Oct 2023, 10:03
Official
Dear Risharda M,
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have investigated your complaint, however our attempts to contact you to obtain more details to investigate your matter further were not succesful. Please respond to the email we sent and provide us with an alternative number or alternatively call the number which was sent to your mobile phone via SMS. We trust you find this in order. RegardsMarket Conduct
Thank you for raising your concerns and bringing this matter to our attention. We confirm that we have investigated your complaint, however our attempts to contact you to obtain more details to investigate your matter further were not succesful. Please respond to the email we sent and provide us with an alternative number or alternatively call the number which was sent to your mobile phone via SMS. We trust you find this in order. RegardsMarket Conduct
Clientele Legal's replyOfficial
05 Oct 2023, 14:04Dear Risharda M,
We acknowledge your concerns and confirm that we have assessed the call between yourself and our sales consultant. By now our Investigator (Rhandzu Manganyi) has been in contact with you to provide you with the necessary feedback. Unfortunately you were not satisfied with the findings and opted to escalate your matter to the Independent Complaints Arbitrator who will respond to you in due course. We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again. Regards, Market Conduct
We acknowledge your concerns and confirm that we have assessed the call between yourself and our sales consultant. By now our Investigator (Rhandzu Manganyi) has been in contact with you to provide you with the necessary feedback. Unfortunately you were not satisfied with the findings and opted to escalate your matter to the Independent Complaints Arbitrator who will respond to you in due course. We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again. Regards, Market Conduct
Clientele Legal's reply05 Oct 2023, 14:04
Official
Dear Risharda M,
We acknowledge your concerns and confirm that we have assessed the call between yourself and our sales consultant. By now our Investigator (Rhandzu Manganyi) has been in contact with you to provide you with the necessary feedback. Unfortunately you were not satisfied with the findings and opted to escalate your matter to the Independent Complaints Arbitrator who will respond to you in due course. We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again. Regards, Market Conduct
We acknowledge your concerns and confirm that we have assessed the call between yourself and our sales consultant. By now our Investigator (Rhandzu Manganyi) has been in contact with you to provide you with the necessary feedback. Unfortunately you were not satisfied with the findings and opted to escalate your matter to the Independent Complaints Arbitrator who will respond to you in due course. We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again. Regards, Market Conduct
RM
Risharda M's updateReviewer Update
05 Oct 2023, 14:37I asked her for the call recording - which she said she would email. It has been 48 hours since that conversation and still no email with the recording.
Who escalated this? I asked for my recording? Has an ENGLISH request become rocket science now?
If you are so confidant that your sales person did not lie - upload the recording right here!!!
Dont give me your nonsense about further investigation! Get to the point and provide the recording !!!!!
I am not stopping until i receive the recording !
Too many people have been ****med by this company - ENOUGH IS ENOUGH now.
Who escalated this? I asked for my recording? Has an ENGLISH request become rocket science now?
If you are so confidant that your sales person did not lie - upload the recording right here!!!
Dont give me your nonsense about further investigation! Get to the point and provide the recording !!!!!
I am not stopping until i receive the recording !
Too many people have been ****med by this company - ENOUGH IS ENOUGH now.
RM
Risharda M's update05 Oct 2023, 14:37
Reviewer Update
I asked her for the call recording - which she said she would email. It has been 48 hours since that conversation and still no email with the recording.
Who escalated this? I asked for my recording? Has an ENGLISH request become rocket science now?
If you are so confidant that your sales person did not lie - upload the recording right here!!!
Dont give me your nonsense about further investigation! Get to the point and provide the recording !!!!!
I am not stopping until i receive the recording !
Too many people have been ****med by this company - ENOUGH IS ENOUGH now.
Who escalated this? I asked for my recording? Has an ENGLISH request become rocket science now?
If you are so confidant that your sales person did not lie - upload the recording right here!!!
Dont give me your nonsense about further investigation! Get to the point and provide the recording !!!!!
I am not stopping until i receive the recording !
Too many people have been ****med by this company - ENOUGH IS ENOUGH now.
Clientele Legal's replyOfficial
11 Oct 2023, 12:43Dear Risharda M,
We acknowledge your concerns and confirm that we have assessed the call between yourself and our sales consultant. Our records indicate that the call recording was sent again on the 6th of October 2023, kindly check your email. We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again. Regards, Market Conduct
We acknowledge your concerns and confirm that we have assessed the call between yourself and our sales consultant. Our records indicate that the call recording was sent again on the 6th of October 2023, kindly check your email. We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again. Regards, Market Conduct
Clientele Legal's reply11 Oct 2023, 12:43
Official
Dear Risharda M,
We acknowledge your concerns and confirm that we have assessed the call between yourself and our sales consultant. Our records indicate that the call recording was sent again on the 6th of October 2023, kindly check your email. We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again. Regards, Market Conduct
We acknowledge your concerns and confirm that we have assessed the call between yourself and our sales consultant. Our records indicate that the call recording was sent again on the 6th of October 2023, kindly check your email. We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again. Regards, Market Conduct