EZ
Elroy Z

1 reviews | Active since Jul 2017

28 Jul 2017, 10:24

Mark Bezuidenhout what excellent Serivice

<p> </p> <p>Hi,</p> <p> </p> <p>I would like to commend Mark Bezuidenhout on the excellent and prompt service, as well as his patience and the constant follow ups.</p> <p> </p> <p>Brief:</p> <p> </p> <p>I had an outstanding account with Sizwe Medical Aid and I have been trying to get them to pay for the past 6 Months I then decided to call Clientele and got through to Mark who’s assisted me and getting them to settle the account, I called Ampath today and they confirmed payment was made on the 19th (ONLY A FEW DAYS AFTER WE SPOKE), I’m just waiting for payment confirmation from them which they said will be sent.</p> <p> </p> <p>Now as I mentioned before, our normal nature is that when something is cheap or free like our Monthly instalments at Clientele we tent to assume that the service will be equivalent, I must say how highly incorrect I am on that statement and received service as if it’s my own personal lawyer who deals with me and me only.</p> <p> </p> <p>Again THANKS MR BEZUIDENHOUT FOR THE EXCELLENT SERVICE you sir made me look at Cliental in a different way and feel like a proud member of the establishment, I really hope this mail lands on the correct desk for various reasons and that Clientele realize what an excellent employee you are, an individual who adds value to the company with prompt and outstanding service. </p> <p> </p> <p>Well done and keep up the good work.</p> <p> </p> <p> </p>

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Replies (1)
Clientele Legal
Clientele Legal's reply28 Jul 2017, 14:34
Official

“We appreciate you taking the time to rate our service.

We are delighted to hear that you are satisfied with the continued service received from our offices. Your positive feedback is appreciated as we are committed to providing superior legal service to our clients.

We will proceed to forward the compliment to our Mark Bezuidenhout whom we know will truly appreciate your positive feedback.”

At Clientele Legal, we are committed to ensuring a positive client experience.

Regards,

Will Fritz

Supervisor