RGJF
Rushaad Gordon Junior Freeman
1 reviews | Active since Dec 2020
04 Jan 2021, 20:57
M
I try to call clientele many times no One helping me. I sand a message i didn't get answers
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Replies (2)0
Replies (2)
Clientele Legal's replyOfficial
05 Jan 2021, 08:23Dear Rushaad Gordon Junior Freeman,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's reply05 Jan 2021, 08:23
Official
Dear Rushaad Gordon Junior Freeman,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's replyOfficial
07 Jan 2021, 09:40“Dear Rushaad Gordon Junior Freeman, We thank you for escalating your concerns to us and resolving the complaint with you today. We do understand your frustration but would like to assure you that we strive to provide you with accurate and professional assistance to ensure that your interests are protected. As discussed, we have forwarded you our contact details via SMS. An email requesting information has also been forwarded to you. We do apologise for any inconvenience caused, however at Clientele Legal, we are committed to ensuring a positive customer experience and wish to thank you for making the decision to continue with your Legal Policy, as we value you as a client. Please contact us directly should you have any queries in future. Yours sincerely,
A. Ramdass Complaints Case Manager
Clientele Legal"
A. Ramdass Complaints Case Manager
Clientele Legal"
Clientele Legal's reply07 Jan 2021, 09:40
Official
“Dear Rushaad Gordon Junior Freeman, We thank you for escalating your concerns to us and resolving the complaint with you today. We do understand your frustration but would like to assure you that we strive to provide you with accurate and professional assistance to ensure that your interests are protected. As discussed, we have forwarded you our contact details via SMS. An email requesting information has also been forwarded to you. We do apologise for any inconvenience caused, however at Clientele Legal, we are committed to ensuring a positive customer experience and wish to thank you for making the decision to continue with your Legal Policy, as we value you as a client. Please contact us directly should you have any queries in future. Yours sincerely,
A. Ramdass Complaints Case Manager
Clientele Legal"
A. Ramdass Complaints Case Manager
Clientele Legal"