AM
Auzira M

1 reviews | Active since Jul 2018

19 Nov 2018, 21:43

Lies

They are dishonest and will say almost anything to get a buck. I repeatedly asked them if there's a waiting period, the consultant said that there wasn't and that from my first premium I would be covered, I asked the consultant again and again to make sure that I was covered he again said there was no waiting period........LIES! Two months down the line I needed to claim and guess what......WAITING PERIOD, they will b#$@%t you these people, while laughing to the bank with your money. It's not about the waiting period it's the fact that they dishonest to their customers so you can imagine other things they dishonest about just to convince you to take their cover. If you are reading this and covered with these people reconsider, check your facts otherwise you might be paying for nothing. They always look for loopholes to not pay you out.

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Replies (2)
Clientele Legal
Clientele Legal's reply20 Nov 2018, 08:37
Official
Dear  Vila08  We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Siphesihle Rodolo

Clientele Legal 
Clientele Legal
Clientele Legal's reply21 Nov 2018, 10:54
Official
Dear Vila08
By now you have been contacted by Compliance Team who has investigated the concerns raised and provided you with a solution.
We would like to take this opportunity to apologise for any inconvenience caused in this regard. 
We trust you find this in order and that this matter was resolved to your satisfaction.  However, should you require any further assistance in this regard, please feel free to contact us again.
Yours sincerely,
Compliance Team