AS
Angelic S
1 reviews | Active since Apr 2020
30 Apr 2020, 22:52
Legal Eagle a debit **** company
I have 2 deductions just before midnight and right after midnight amounting to R255 this is **** and I'm not the only one. Why do banks permit debit orders without written communication? Is it because they are gaining from reversal fees or they run these ****? It's so bad that we are fighting the virus and we must fight the ****s. Imagine poor people without banking apps who will see their statements long after.
Helpful (0)
Replies (3)0
Replies (3)
Clientele Legal's replyOfficial
04 May 2020, 15:52Dear Angelic S
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for
investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for
investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Legal's reply04 May 2020, 15:52
Official
Dear Angelic S
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for
investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for
investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Legal's replyOfficial
04 May 2020, 16:09Dear Angelic S
At the outset we would like to apologize for the inconvenience caused regarding this matter.
Please note that we were unable to find a policy using the mobile number and email address provided on Hello Peter.
May you kindly respond to an email we sent with the reference number showing next to the deductions or your ID number in order for us to be able to lodge a complaint and investigate further.
I trust you find this in order and that your query has been resolved in an amicable manner. However, should you wish to contact us again please do not hesitate to do so.
Regards
Lindiwe Mabizela
Service Support Specialist
Clientele Legal's reply04 May 2020, 16:09
Official
Dear Angelic S
At the outset we would like to apologize for the inconvenience caused regarding this matter.
Please note that we were unable to find a policy using the mobile number and email address provided on Hello Peter.
May you kindly respond to an email we sent with the reference number showing next to the deductions or your ID number in order for us to be able to lodge a complaint and investigate further.
I trust you find this in order and that your query has been resolved in an amicable manner. However, should you wish to contact us again please do not hesitate to do so.
Regards
Lindiwe Mabizela
Service Support Specialist
Clientele Legal's replyOfficial
09 May 2020, 11:48 Dear Angelic S
We have attempted to send you an email on the email address provided on this complaint. The email was returned confirming that the email address is not valid.
Kindly respond with a valid email address. We look forward to your response in order for us to further assist with the concerns raised.
We trust you find this in order and that your query has been resolved in an amicable manner. However, should you wish to contact us again please do not hesitate to do so.
We have attempted to send you an email on the email address provided on this complaint. The email was returned confirming that the email address is not valid.
Kindly respond with a valid email address. We look forward to your response in order for us to further assist with the concerns raised.
We trust you find this in order and that your query has been resolved in an amicable manner. However, should you wish to contact us again please do not hesitate to do so.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Clientele Legal's reply09 May 2020, 11:48
Official
Dear Angelic S
We have attempted to send you an email on the email address provided on this complaint. The email was returned confirming that the email address is not valid.
Kindly respond with a valid email address. We look forward to your response in order for us to further assist with the concerns raised.
We trust you find this in order and that your query has been resolved in an amicable manner. However, should you wish to contact us again please do not hesitate to do so.
We have attempted to send you an email on the email address provided on this complaint. The email was returned confirming that the email address is not valid.
Kindly respond with a valid email address. We look forward to your response in order for us to further assist with the concerns raised.
We trust you find this in order and that your query has been resolved in an amicable manner. However, should you wish to contact us again please do not hesitate to do so.
Yours sincerely,
Shanitha Hanuman
Clientele Legal