1 reviews | Active since Apr 2016
Legal advisors are wasting my money and time
<p>I have logged two queries with clientele legal which I was unable to resolve myself after numerous attempts.</p> <p> </p> <p>I was asked to sign consent forms and the matter would be replaced weeks later no feedback I went to them with all the information and told them the problem and that my credit score/rating is being affected by this but nothing.</p> <p> </p> <p>I went as far as going to the offices on Saturday morning waited for over four hours to be seen hoping a face to face approach would make a difference and still nothing.</p> <p> </p> <p>I am disappointed and considering taking my business somewhere else once these matter have been resolved I do not get this service for free I pay for it with hard earned money and the last place I want to waste it on is peolpe who are meant to help yet complicate the situation even more.</p> <p> </p> <p>Please look for the information on your own you can call me if my ID number is required I don't feel the need to spend more time on this matter.</p>
Kindly, note that the compaint was received and the content noted.
Please may we request more information regarding the complaint as there is no contact information or policy information on the complaint that was logged.
Please contact us on *** or email *** for us to be able to be able to resolve the matter.
Yours sincerely,
Benita Steyn
Clientele Legal
Kindly, note that the compaint was received and the content noted.
Please may we request more information regarding the complaint as there is no contact information or policy information on the complaint that was logged.
Please contact us on *** or email *** for us to be able to be able to resolve the matter.
Yours sincerely,
Benita Steyn
Clientele Legal
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Clientele Legal
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Clientele Legal
Thank you for speaking to us about your matter.
We do understand your frustration but would like to assure you of our undertaking and commitment to assist you with your matters within the terms and conditions of your Legal Policy. We have advised you about the way forward and shall keep you abreast of all further developments made.
At Clientele Legal, we are committed to ensuring a positive client experience and wish to thank you for making the decision to continue with your Legal Policy. Please do not hesitate to contact us on *** or email us at *** should you need anything further.
Regards,
Cyril Mbatha
Supervisor
Thank you for speaking to us about your matter.
We do understand your frustration but would like to assure you of our undertaking and commitment to assist you with your matters within the terms and conditions of your Legal Policy. We have advised you about the way forward and shall keep you abreast of all further developments made.
At Clientele Legal, we are committed to ensuring a positive client experience and wish to thank you for making the decision to continue with your Legal Policy. Please do not hesitate to contact us on *** or email us at *** should you need anything further.
Regards,
Cyril Mbatha
Supervisor
