Legal advise

Good day <br> <br> On the 31/08/ 2015 I caled on behalf of my mother and provided her policy number as she is policy holder and was promised to that she shall receive a call with in 48 hours and til today nothing has been, i called to follow up and the person i spoke to was told me that he sees that a request was made and he cannot say any thing to me. I than asked him if we should move our policy from them as i am also a policy holder.I provide him with my mother policy number and explain to him why i called on behalf of my mother. This is bad as what they advitersise and do are two different things.My mother's policy number is *** <br>