LC
Lyall C

1 reviews | Active since Aug 2017

16 Feb 2018, 10:39

Leave me alone! Stop spamming me!

I do not know how you got my number or why you feel that constantly spamming someone and pressurizing them into your service is acceptable.

I never gave you permission to spam me so leave me alone!

And no I will not sms you to opt out because I never opted in! And I will not pay to reply to opt out of ***** smses trying persistently to sell me stuff.

Please never sms me again.

0
Replies (2)
Clientele Legal
Clientele Legal's reply16 Feb 2018, 11:31
Official

Thank you for raising your concerns with us.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Siphesihle Rodolo

Clientèle Legal

Clientele Legal
Clientele Legal's reply19 Feb 2018, 09:23
Official

Thank you for raising your concerns with us.

This email is in connection to the Hellopeter complaint we received regarding the SPAM SMS’s you have been receiving from Clientele.


We have attempted to contact you on the 15/02/2018 and 19/02/2018 on the provided cell phone number to discuss and address your complaint, unfortunately with no success.


It is important to note that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information and Data Acquisitions.

As per your request we have also removed your details from our database. However, other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent same from happening in future, please ensure that your information is listed on the 'Do Not Contact' list.

It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org.

We trust you find this in order, however should you require any further assistance please feel free to contact us again.

Yours sincerely,
Siphesihle Rodolo
Service Recovery Specialist