Lack of commitment in pension fund case.

Unfortunately, I have to write another review regarding the lack of commitment to my case. I had to ask the lawyer for detailed information. In most cases, I had to correct her advice because she did not have all the information to assess my case, and in some instances, the information provided was not specific for my case. Last Friday, I provided all the information to assess my concern however no response has been received. There is also a possibility that I missed a deadline because of this. This behavior gives me the impression that I can get good advice when it comes to simple legal matters, but when I need advice for a serious matter, it's a different story. I even called to find out, only to be told the lawyer would call me back. It took almost a week for the lawyer to understand my concerns, even after I specifically stated in the email that we could have a call and discuss the matter. At some point, it felt like the lawyer's interests were also leaned toward the other party, and my interests were not presented well. I wonder if this is the case with all the lawyers or not because If I keep getting this kind of service, well staying with a service provider that cannot give their best in time of time sends serious red flags and raises concerns regarding the ethical conduct of the person handling my matters. The lawyer even asked for the details to follow up on my matter. However, I have not received feedback on that. I am unsure if paying the monthly premium and chasing a lawyer for good service is part of the agreement. I thought we were dealing with professionals who uphold their ethical principles.