I've bought an engine on line at mortors & more, the company is in port Elisabeth/ qebega

I've bought an engine on line at mortors & more, the company is in port Elisabeth/ qebega. I bought it communicating with there sales person by the name of Ryan M and our communication happen over the company land line phone, i bought a used opel Astra engine plus a computer box together plus vat i was told to pay an amount of R15,280,00 which i did later he asked for R5500 for insurance from TNT courier I've paid that eswell. Till today I've never received my goods. I took the meter to clientele as I'm there client n policy holder without helping they've sand me to CGSO, CGSO than send the case to adjudicator by the name of Bonita Hughes where by they said my case is complicated there's nothing they'll do fether.Well im not saprised, im paying clientele every month not these other two there's where my problems bottle neck si thank you.