Insurance *****

If you ever find yourself near these clientele people DO NOT DARE SIGN UP they will sell you dreams and then say it's your fault, on the 24th of October I was told about the clientele perks thing where you get things for a certain monthly premium of R160 which sounded fair for me but I asked the guy that should I want to cancel what so I do and he said I can call or follow the prompt on the app, I then made a reminder on my calendar about the first payment date which was going to be on the 24th of November cause I had a 31 day free trial. I then on the 17th of November called clientele perks customer care and asked them to cancel before the first payment cause it just wasn't useful for me the call got cut, I then logged a complaint on WhatsApp and after a few days later I was called by some guy from clientele perks who helped me with the cancellation going as far as saying it was cancelled. On the 17th of December money was taken out of my account mind you I canceled the debit order on my Banking app in November and at the branch on the 23rd of December I was told the debit order was cancelled so they also don't understand how it went through. Today I called and the lady I spoke said "sorry you won't get your money back we can't cancel for you" so I'm supposed to pay for something I DONT WANT for the rest of my life she even said "You gave up your details voluntarily so what must she do about it" and these are all words said VERBATIM by her. Clientele perks stole my money and their not apologetic about it