1 reviews | Active since Jul 2021
Initially I bought ...
Initially I bought legal policy for my family then there was a when the called me about the other policy which I had problems with of which I ended up canceling it when I busy talking with I asked him to check my policies he told me that on my legal policy I am appearing as the payer the policy is on my son's name I asked him how so he said hence am having a saving policy which is in my son's the person who was helping me did cut and paste that was last year August I told them I told hence it doesn't benefit me anyway he said to me is not possible for them to cancel and I am going to loose I don't think the care about people they just to enrich themselves iwant my money and they must stop doing cut and paste😭
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lebohang Makhakhe Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lebohang Makhakhe Clientele Legal
Thank you for bringing this matter to our attention. We acknowledge your concerns and we confirm that we have investigated the concerns raised and Market Conduct has provided you with feedback. Unfortunately you were not satisfied with the findings and opted to escalate your matter to the Independent Complaints Arbitrator who will respond to you in due course. The escalation process was sent to your cell number. We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again. Regards, Market Conduct
Thank you for bringing this matter to our attention. We acknowledge your concerns and we confirm that we have investigated the concerns raised and Market Conduct has provided you with feedback. Unfortunately you were not satisfied with the findings and opted to escalate your matter to the Independent Complaints Arbitrator who will respond to you in due course. The escalation process was sent to your cell number. We trust you find this in order, however should you require any further assistance in the interim, please feel free to contact us again. Regards, Market Conduct
