TM
Tebogo M

1 reviews | Active since May 2016

05 May 2016, 16:09

Inept service consultant

Called for consultation legal advice regarding loss fuffered in the premises of the beach hotel where by I m currently left stranded and depressed. The consultant was very stupid in terms of not knowing civil matters also since I was calling from cell phone had requested to be called back to should I get cutoff. The never called me back for which it clearly shows that they don't give a dam about their clients should I behave been arrested this shows how much they weren't gonna help like they claim to. I would not even recommend clientele legal to anyone after this inept and bad service

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Replies (3)
Clientele Legal
Clientele Legal's reply06 May 2016, 05:26
Official

Thank you for raising your concerns with us.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Benita Steyn

Clientele Legal

Clientele Legal
Clientele Legal's reply06 May 2016, 13:59
Official

Kindly note that we have attempted to contact you to no avail.

As per our agreement earlier, we will attempt to contact you again on Monday, 9 May 2016, to discuss your matter further.

Regards,

Luleka Ngodwane

Supervisor-Legal Claims

Clientele Legal
Clientele Legal's reply09 May 2016, 13:57
Official

We received your email informing us that you are currently unreachable.  Kindly note that we have contacted Mr. Yumba as per your instructions and we have discussed the legal principles applicable in this matter.

We have further requested documentation from him to enable us to accurately assess your claim, which we have received.  As per our agreement, we will peruse the documents and we will advise you of the best way forward in order to resolve your dispute.

Should you have any queries please contact us on *** or email ***.

Regards,

Luleka Ngodwane

Supervisor - Legal Claims