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Mots M

1 reviews | Active since Apr 2019

10 Oct 2019, 18:18

*********** clientele lawyers

I had been monthly paying clientele legal for years. In February 2019, I got unfairly dismissed. Upon consultation with clientele legal, they refused to take my case and said I didn’t stand a chance to win. Well, I won the case on my own without a lawyer because I couldn’t afford one and won the case. Clientele are an *********** company that ****** people’s monies, their lawyers are *********** Their consultants call me daily to join them again, I didn’t know that a company can stoop so low as them. I want you to delete my contacts from your stupid system

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Replies (3)
Clientele Legal
Clientele Legal's reply11 Oct 2019, 10:03
Official
Mots M,

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
 
Yours sincerely,
 
Judith Mboweni

Clientele Legal 
Clientele Legal
Clientele Legal's reply22 Oct 2019, 14:45
Official
Dear Mots M, We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.

Our response to the matter refers:

Our records indicate that you have since requested to terminate our services in April 2019 and that feedback regarding your legal claims was provided accordingly.

We have since requested for your details to be removed from our database, however the process may take up to a month for your details to be completely removed and for you to no longer receive further communication from our offices.  Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent same from happening in future, please ensure that your information is listed on the 'Do Not Contact' list.
 
 It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We trust you find this in order, however should you require any further assistance please feel free to contact us again. Kind regards, Judith MboweniClientele Legal
Clientele Legal
Clientele Legal's reply25 Oct 2019, 15:59
Official
Dear Mots M Thank you for raising your concerns with us. We do appreciate your feedback and providing us with the opportunity to investigate your complaint.  As per our telephonic conversation of 22 October 2019, kindly provide our offices with the requested documents at your earliest convenience. Please be assured that we will be able to complete our investigation and provide you with comprehensive feedback thereafter.  Kindly further note that all cover and/or legal representation is confirmed or declined, based on the information provided to us at the time of assessment. Based on the information previously provided, cover was declined for representation.  Please be advised that contact is essential to adequately address your concerns. We will therefore only contact you if necessary and would like to thank you for considering to forward the requested documents to us.  Kind regards,  Andrea Barendse

Complaints Case Manager
Clientèle Legal