Incompetence and Lack of Service

Submitted a claim in which I requested them to assist get my money back from a service provider who I paid to do some work for me. The work was never done; money kept by the service provider.... Clientele refuses to assist me get my money back, cos the claim has apparently the claim does not have "prospects of success"..... and no-ne is prepared to explain what that means when I asked for explanation, and no-one is available.... for the last 2 months of trying to get information, cos they are "in meetings all this time and not available".....

My advise to anyone who want to join them.... first check the Competitors' and see the difference in Service Rating; I'm sure you'll make a much more informed decision.... instead of dealing with drama, lack of service and incompetence....