1 reviews | Active since Aug 2019
Incentive Hungary Consultants
I sign up for a Clientele Legal policy and explained to the uneducated consultant that debit orders should be activate and deductions can go off on the 1st day of each month. The consultant then put a payment tracking on my account and on the 30/04/2021 the first payment went of after that the second payment went of on the 03/05/2021.
I called Clientele numerous time to sort out this double deductions and every time some uneducated person is trying to sort out a simple issue. Today on the 05/07/2021 I spoke to another consultant in a recorded call and still she cannot assist me. If I am not assisted using my own airtime talking to an uneducated person, then the question is how many thousands of customers is not being assisted by people who are not able to provide the requisite services to the citizens of this country
Can Clientele Directors and Management Call their own Call Centre or customer services department and experience for themselves the horrible services from the consultant and kindly replace them with educated people.
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Judith Mboweni
Clientele Legal
Yours sincerely,
Vusumuzi Dlamini Clientele Legal
Yours sincerely,
Vusumuzi Dlamini Clientele Legal
