TM
Thomas M
1 reviews | Active since Mar 2014
21 Apr 2020, 12:59
ILLITERATE CONSULTANT
It's not even 5 hours since i took a policy and already *********** people such as Angelique Makhubela and her supervisor are giving me problems!!! Am i going to pay R245 per month to be serviced by illiterate people???!!!??? Before you even try to act smart and call me note that i am also a Legal Advisor for the biggest insurance company in South Africa and i know my story, better have Desmond Dube call me himself, not even your CEO!!!
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Replies (2)
Clientele Legal's replyOfficial
21 Apr 2020, 13:07Dear Thomas M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Clientele Legal's reply21 Apr 2020, 13:07
Official
Dear Thomas M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Clientele Legal's replyOfficial
21 Apr 2020, 17:30Dear Thomas M As per telephonic discussion you have confirmed, that you received the Debi Check “SMs” which was authenticated successfully. We have further explained that should you experience further difficulties regarding the Debi Check Authentication Process. Kindly, log on to our Clientele Mobile App within 48 to 72 hours to restart the Debi Check Authentication Process. We would like to thank you for providing us the opportunity to assist in resolving your query. Should you require any further assistance please do not hesitate to contact us directly. Yours sincerely, Siphesihle Rodolo
Service Support Specialist
Service Support Specialist
Clientele Legal's reply21 Apr 2020, 17:30
Official
Dear Thomas M As per telephonic discussion you have confirmed, that you received the Debi Check “SMs” which was authenticated successfully. We have further explained that should you experience further difficulties regarding the Debi Check Authentication Process. Kindly, log on to our Clientele Mobile App within 48 to 72 hours to restart the Debi Check Authentication Process. We would like to thank you for providing us the opportunity to assist in resolving your query. Should you require any further assistance please do not hesitate to contact us directly. Yours sincerely, Siphesihle Rodolo
Service Support Specialist
Service Support Specialist