MB
Masizakhe B

1 reviews | Active since Oct 2025

05 May 2026, 19:46

If only I knew 13 years ago what I was getting into when I joined them😒

They will appoint an expect legal attorney for you to represent and advice you on their behalf and then turn around tell you they are not in agreement with the advice you have been given (by them in accents) and the hire another attorney to assess the matter just to avoid legal costs

0
Replies (2)
Clientele Legal
Clientele Legal's reply06 May 2026, 07:15
Official
Dear Masizakhe B, 

We confirm receipt of the concerns raised and apologize for any inconvenience caused. 

Your query has been escalated to the relevant department for investigation and we will be in contact to assist. 

Yours sincerely, 

Clientele Legal
Clientele Legal
Clientele Legal's reply06 May 2026, 08:11
Official
Dear Masizakhe B,
 
We sincerely appreciate you reaching out and sharing your concerns with us.
 
We recognize the frustration this situation may have caused, and we want to reassure you of our ongoing commitment to providing timely, professional, and dedicated support at every stage.
 
Your complaint is under investigation by the Independent Arbitrator  & feedback will be provided in due course. 
 
Warm regards,
Ramona Moodley
Complaints Case Manager