ZW
Zubenathi W

1 reviews | Active since Dec 2019

09 Dec 2019, 20:20

I want to deactivate my clientele legal plan

There was this one time i went to mall , i was approved by a guy from clientèle who wanted me to join clientèle legal but i wasn't giving me a chance to say what on my mind about his pitch. I would like to cancel the clientele legal plan with a immediate effect plz because i was forced to take the legal plan .

0
Replies (2)
Clientele Legal
Clientele Legal's reply10 Dec 2019, 08:46
Official
Dear Zubenathi W,

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
 
Yours sincerely,
 
Judith Mboweni

Clientele Legal 
Clientele Legal
Clientele Legal's reply20 Dec 2019, 14:00
Official
Zubenathi W,

Thank you for raising your concerns and bringing this matter to our attention.
 
We confirm that our Compliance Department has investigated the contents of your complaint and Skhumbuzo Mbele has been in contact with you to provide the necessary feedback. As telephonically discussed, we require an affidavit with three specimen signatures to investigate your matter further.
 
Options was discussed and you opted to cancel the policy.
 
Should you require further assistance please do not hesitate to contact us again.
 
Yours sincerely,

Compliance Department