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1 reviews | Active since Aug 2016

02 May 2020, 21:53

I want my money back

I requested that my policy be cancelled on the 3rd ot April..after being debited on the 1st..I then got debited again the 24th..n sent another request for cancellation.. then again on the 28th..I am livid and demand mu R490 back in to my account immediately.

0
Replies (2)
Clientele Legal
Clientele Legal's reply04 May 2020, 16:17
Official
Dear  Sindi M
 
 We confirm receipt of the concerns raised.
 
 Your query has been escalated to the relevant department for
investigation and we will be in contact to assist you further with the matter.
  
 Yours sincerely,
  
 Lindiwe Mabizela
 
 Service Support Specialist  
Clientele Legal
Clientele Legal's reply09 May 2020, 12:22
Official
Dear Sindi M 

By now you have received an email confirming the turn around time for feedback.

We trust that you will find the email in order, however, should you wish to contact us please do not hesitate to contact us.

Yours sincerely, 

Shanitha Hanuman 

Clientele Legal