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Matshediso M

1 reviews | Active since Oct 2021

06 Jun 2023, 06:52

I just got ****med by clientele

Clientele agents came to my house offering vouchers and assured me that I won't be joining anything, I told them the voucher must be sent via sms but they told us it will be credited to my bank account instead, since I'm unemployed, they still insisted so I gave the account details, today I was debited R280 from SASSA money and my child has no diapers and formula. What a bunch of ****mers!!! Payback my money and remove my details from your **** company!!!

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Replies (2)
Clientele Legal
Clientele Legal's reply06 Jun 2023, 12:22
Official
Dear  Matshediso M 
We confirm receipt of the concerns raised and sincerely apologize for the inconvenience caused.
  
Your complaint has been escalated to the relevant department for investigation and we will be in contact to assist.
    
Yours sincerely, 

 Shanitha Hanuman 
 Clientele Legal 
Clientele Legal
Clientele Legal's reply06 Jun 2023, 15:13
Official
Dear  Matshediso M  

Thank you for raising your concerns and bringing this matter to our attention. 

We confirm that our Market Conduct department has investigated the contents of your complaint and that one of our investigators has been in contact with you to provide the necessary feedback.

We trust you find this in order and that this matter has been resolved to your satisfaction.  Should you require further assistance please feel free to contact us. 
Kind regards,
 
Market Conduct