I had an issue with my father inlaw having people easily accessing his notice of death

I had an issue with my father inlaw having people easily accessing his notice of death. The consultant told me if you have insured an individual you don’t need to account on how the money is spent. Hence I’ll be cancelling my policy you guys are not effective or client friendly you hire amateurs to handy serious matters. Do you even respect us ?? I doubt that . Your people are so Misinformed it’s embarrassing.