TM
Tshiamo M

1 reviews | Active since Feb 2019

21 May 2019, 18:03

Horrifying Legal Service by clientele legal

Hello Peter Past years I had a premium with clietele legal until late last year. Now early 2018 I lost my job as a result of unfair dismissal, I then contacted clietele legal and the asked all questions unti I was then located attorney to assist me and by that time my case was at CCMA . I was located attorneys from Jacobs just close opposite Clearwater Mall in Roodeport. Every time I had to call them when we have CCMA date and update them . But my greatest disappointment and humiliation was that I lost my case with the same attorney at CCMA and Jacob's attorney on the very same day told me I don't have prospects of success. I went to CCMA with lots of prospects of success and was released to go home while they were busy with head of argument and the next thing I was lost my case . But most painful thing is that my legal policy was covering me for more than R150,000 and was never ever tested at labour court and was told to find myself a lawyer at my own expense. I don't have job nor income but even today the 21st May 2019 I received a stupid call from clientele to reinstate my policy so I can continue with my case after almost a year. I have kids I have bill to pay and they just f%#@ asking my money again. Clientele is misleading people with their adverts when they know exactly they don't deliver any and their attorneys . I consulted two different lawyers both told me I have prospects of success. Now if clientele allocated attorney who lose a simple case at CCMA not even court and what trust would you have with this cash *** company. I am so fed up with clietele they took my money for years and increased their premiums now and then ,but they did nothing for me. Please Peter help me as I am still seeking help to report this to BAR COUNCIL .clientele is reaping people off and I was treated like a trash and in actual fact clientele doesn't even deserve any star .clientele is a den of *******, still from poor and varnable people.

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Replies (2)
Clientele Legal
Clientele Legal's reply22 May 2019, 14:00
Official
We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
 
Yours sincerely,
 
Judith Mboweni,  
Clientele Legal 
Clientele Legal
Clientele Legal's reply24 May 2019, 10:34
Official
“Dear Mr Tshiamo M,
 
Thank you for bringing this matter to our attention. 
 
We have not had the opportunity to address your concerns herein as you have been unreachable upon our various attempts to contact you unfortunately.
 
We understand your frustration, however your claim does unfortunately fall outside the ambit of your legal Policy and as such you are only entitled to limited assistance from our office, which has been provided accordingly. 
 
At Clientele Legal, we are committed to ensuring a positive customer experience. 
 
Should you wish to discuss your matter in further detail, please contact us on *** or email us at *** .
 
Regards,
 
Bernadus van der Merwe”