Horrible service!

Item: Clientele Legal
Rating: 1
Author: Allan Van der Merwe

When ever you need assistance, they take for ever too call you back, and when they do you have too deal with unfiendly self intitled people. I have been waiting a week for them too call me back. I pay for a service, i am the client!!!!!!

Helpful (0)

Replies (2)

Clientele Legal's replyOfficial

11 Apr 2022, 15:26

Dear Allan V

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist.

Yours sincerely,

Shanitha Hanuman

Clientele Legal

Clientele Legal's reply11 Apr 2022, 15:26

Official

Dear Allan V

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist.

Yours sincerely,

Shanitha Hanuman

Clientele Legal

Clientele Legal's replyOfficial

12 Apr 2022, 09:52

“Dear Allan V,

Thank you for taking the time to discuss your complaint with us.

We confirm having discussed your concerns raised and advised you on the matter. We further confirm that you will send us more information to finalize our merit assessment.

We do apologise for any inconvenience you may have experienced, however, we can assure you of our commitment to providing you with the service you require.

Please contact us directly should you have any queries in the future.

Lind regards,

Cyril Mbatha

Complaints Case Manager”

Clientele Legal's reply12 Apr 2022, 09:52