KR
Kutlwano R
1 reviews | Active since Jun 2021
08 Jun 2021, 11:51
Horrible Service
If I could go lower than 1star I would. Clientele Legal is a bunch of ****** that have very unprofessional customer service. I would not recommend this cover to anyone and I really hope that people check these reviews and see that most people share the same perspective on them.
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Replies (2)
Clientele Legal's replyOfficial
08 Jun 2021, 11:52Dear Kutlwano R
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Clientele Legal's reply08 Jun 2021, 11:52
Official
Dear Kutlwano R
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Clientele Legal's replyOfficial
01 Jul 2021, 12:58“Dear Kutlwano R,
We thank you for escalating your concerns to us and addressing the complaint with you today.
We do understand your frustration but would like to assure you that we strive to provide you with accurate and professional assistance to ensure that your interests are protected. .
As discussed, your policy has been cancelled.
We do apologise for any inconvenience caused, however at Clientele Legal, we are committed to ensuring a positive customer experience. Please contact us directly should you have any queries in future.
Regards
A. Ramdass
Complaints Case Manager"
Clientele Legal's reply01 Jul 2021, 12:58
Official
“Dear Kutlwano R,
We thank you for escalating your concerns to us and addressing the complaint with you today.
We do understand your frustration but would like to assure you that we strive to provide you with accurate and professional assistance to ensure that your interests are protected. .
As discussed, your policy has been cancelled.
We do apologise for any inconvenience caused, however at Clientele Legal, we are committed to ensuring a positive customer experience. Please contact us directly should you have any queries in future.
Regards
A. Ramdass
Complaints Case Manager"