Horrible service

I called on the 9th of july, only two days later I got an email address to submit documents. Each an every time someone new calls which knows nothing about the case, it goes on like this for plus minus two weeks, today on the 23rd I finally get my docs sent to the senior level where I was treated like garbage by nonselikela nasipha who explained there processes to me in such a condersending manner, with no regard to my situation. I have continuously told them that I have a court date for the 30th july, of which two weeks later I come to find out that nasipha has to read my case before deciding if I'm covered and if they will represent me. Two weeks of calls and sending emails, why???? Why not asses the situation from get go and allowed me time to find real legal advice and representation, makes no sense,, any way, I will definately not recommend this company to anyone! It's ridiculous that they cant just tell you from get go what the situation is, and also the fact that ten paralegals call you is time wasting and not efficient, with this kind of work , they need to assign a person to your case asap and get on with it...

Bad service.. they advertise well... that's about it.