Horrible horrible company

Dear Tebogo R,

Thank you for raising your concerns with us.

 

Our records indicate that your query was escalated to the office of the Independent Arbitrator for review and written feedback was sent to your email. Please respond to the email sent by the Independent Arbitrator if you are not happy with the feedback.

The office of the Independent Arbitrator was created by Clientèle to address any complaint that a client feels has not been adequately dealt with by the relevant department or an employee of Clientèle. The office of the Independent Arbitrator can review any decision previously made and has the ability to amend these, should the need arise.   Any determination made by the office of the Independent Arbitrator is final and binding on the Company. 

Your query would have already been acknowledged and a date would have been provided by when a response would be sent.  Accordingly, a response would either have been provided or can be expected shortly. Should you have any queries, these can be raised directly with the office of the Independent Arbitrator. 

We trust this is all you require in this regard, however, should you require further assistance please do not hesitate to contact us again. 

Yours sincerely, 

Clientele Legal