YF
Yoleen F
1 reviews | Active since Jul 2020
24 Jul 2025, 11:15
Highly dissatisfied with non service delivery!
I have tried in vain to lodge a claim or even receive a single call from Clientele for assistance. To date not one consulted called. The only response is an automated "a consultant will call you shortly." Appalling to say the least! I am deeply unhappy and dissappointed as a paying customer.
Helpful (0)
Replies (2)0
Replies (2)
Clientele Legal's replyOfficial
24 Jul 2025, 11:19Dear Yoleen F,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Clientele Legal
Clientele Legal's reply24 Jul 2025, 11:19
Official
Dear Yoleen F,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Clientele Legal
Clientele Legal's replyOfficial
25 Jul 2025, 10:34Dear Yoleen F, Thank you for reaching out and sharing your concerns with us. We greatly appreciate the opportunity to address your complaint and work towards a meaningful resolution. We fully understand the frustration this situation may have caused and want to assure you that our commitment to providing accurate and professional assistance is unwavering. We sincerely apologize for any inconvenience you’ve experienced due to the lack of feedback on your matter. Your satisfaction is our priority, and we are dedicated to providing you with the support you deserve during this time. We have engaged in a detailed discussion with your husband and are prepared to outline a clear path forward as soon as he provides us with a comprehensive breakdown of his issue. Should you wish to discuss this further or have any additional questions, please don’t hesitate to reach out to us. We are here to help. Kind Regards, Alfred Vuso Complaints Case Manager”
Clientele Legal's reply25 Jul 2025, 10:34
Official
Dear Yoleen F, Thank you for reaching out and sharing your concerns with us. We greatly appreciate the opportunity to address your complaint and work towards a meaningful resolution. We fully understand the frustration this situation may have caused and want to assure you that our commitment to providing accurate and professional assistance is unwavering. We sincerely apologize for any inconvenience you’ve experienced due to the lack of feedback on your matter. Your satisfaction is our priority, and we are dedicated to providing you with the support you deserve during this time. We have engaged in a detailed discussion with your husband and are prepared to outline a clear path forward as soon as he provides us with a comprehensive breakdown of his issue. Should you wish to discuss this further or have any additional questions, please don’t hesitate to reach out to us. We are here to help. Kind Regards, Alfred Vuso Complaints Case Manager”