1 reviews | Active since Jun 2016
Harrassment and unproffessional marketing conduct
<p> </p> <p>Im not a clientele legal client but was called by rude consultant named Thabiso.who was very rude, unproffesional and bad manner of approach.he even sweared at me fornot confirming my name.even if i wanted to take a policy,i would not after a such harras*****t and human rights violation.Thabiso need to go back to school and learn how to do a proper marketing.</p> <p> </p>
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Clientele Legal
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Clientele Legal
Your complaint was assigned to the Compliance Department to investigate the conduct of our sales consultant. Our investigation found that the agent did not engage you in the manner that we expect, nor in line with our values. We take pride in our service offering to clients and a review like yours is regarded in a very serious light.
We would thus like to unreservedly apologise for the conduct of the sales consultant. Rest assured that our internal procedures will deal with this decisively.
We confirm that our Johannah contacted you telephonically as well to convey our apologies. Please do not hesitate to contact us should you have any further queries.
Regards,
Stephan Groenewald
Compliance
Your complaint was assigned to the Compliance Department to investigate the conduct of our sales consultant. Our investigation found that the agent did not engage you in the manner that we expect, nor in line with our values. We take pride in our service offering to clients and a review like yours is regarded in a very serious light.
We would thus like to unreservedly apologise for the conduct of the sales consultant. Rest assured that our internal procedures will deal with this decisively.
We confirm that our Johannah contacted you telephonically as well to convey our apologies. Please do not hesitate to contact us should you have any further queries.
Regards,
Stephan Groenewald
Compliance