KM
Kamohelo M
1 reviews | Active since Jul 2019
16 Mar 2020, 18:01
Hard to Cancel Legal Policy
It’s so hard to get hold of anyone at Clientele to cancel the policy. I just resent an email to them. If I don’t get any response I will be canceling the debit order
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Replies (2)0
Replies (2)
Clientele Legal's replyOfficial
17 Mar 2020, 11:15Dear Kamohelo M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's reply17 Mar 2020, 11:15
Official
Dear Kamohelo M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's replyOfficial
17 Mar 2020, 16:54“Dear Kamohelo M”,
We thank you for escalating your concerns to us.
As per our telephonic discussion, we hereby confirm your request to terminate your membership with us unfortunately. However should you wish to reconsider your decision, please contact us accordingly.
We would like to apologise for the dissatisfaction with regards to your claims experience. At Clientele Legal, we are committed to ensuring a positive experience. Please contact us on *** or email us at *** should you have any queries in future.
Yours sincerely,
Omphile Mopeloa
Complaints Case Manager
Clientele Legal
Complaints Case Manager
Clientele Legal
Clientele Legal's reply17 Mar 2020, 16:54
Official
“Dear Kamohelo M”,
We thank you for escalating your concerns to us.
As per our telephonic discussion, we hereby confirm your request to terminate your membership with us unfortunately. However should you wish to reconsider your decision, please contact us accordingly.
We would like to apologise for the dissatisfaction with regards to your claims experience. At Clientele Legal, we are committed to ensuring a positive experience. Please contact us on *** or email us at *** should you have any queries in future.
Yours sincerely,
Omphile Mopeloa
Complaints Case Manager
Clientele Legal
Complaints Case Manager
Clientele Legal