AG
Antonio G
1 reviews | Active since Jun 2020
28 May 2024, 10:25
Harassment from clientele legal
Good day I started been harassed by clientele legal head office again Many times they send me a voice call touting they services I choose out,no,stop but they carry on I request yes so agents can call me and tell them to remove my number out of data base, not interest and they services. They jeep and phoning me and I decide to block them, guess they phone from different number I don,t need they services due to my STATUS, When I requested black in white what they offering and they can help,THEY REFUSED.this means they want us to join they POLICY and at the end SORRY, can,t help. Same already happen with other legal firm. They are terrible frustrating. Work in our nerves and they don,t respect when we say NO!!!!!
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Replies (2)0
Replies (2)
Clientele Legal's replyOfficial
28 May 2024, 13:46Dear Antonio G,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Clientele Legal's reply28 May 2024, 13:46
Official
Dear Antonio G,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Clientele Legal's replyOfficial
28 May 2024, 14:11Dear Antonio G, Please note that we have sent a request to remove your details from our database. Kindly note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list. Please note that you can also follow the below steps to Opt-Out: Step 1: Go to https://clientele.co.za/ and scroll down. Step 2: Select "Clientele Communications” under "Information" Step 3: Follow the prompts to opt-out of receiving marketing content. It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We would like to apologize for the inconvenience this has caused you. We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Legal's reply28 May 2024, 14:11
Official
Dear Antonio G, Please note that we have sent a request to remove your details from our database. Kindly note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list. Please note that you can also follow the below steps to Opt-Out: Step 1: Go to https://clientele.co.za/ and scroll down. Step 2: Select "Clientele Communications” under "Information" Step 3: Follow the prompts to opt-out of receiving marketing content. It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We would like to apologize for the inconvenience this has caused you. We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life