LS
Lilith S

1 reviews | Active since Jun 2020

11 Jun 2020, 09:11

Harassment

I am receiving messages non-stop from all departments of Clientele and I am not interested and want my details removed from your company completely.

0
Replies (3)
Clientele Legal
Clientele Legal's reply11 Jun 2020, 09:38
Official
Dear  Lilith S, 
We confirm receipt of the concerns raised.
 
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
  
Yours sincerely,
  
Judith Mboweni

Clientele Legal 
LS
Lilith S's update11 Jun 2020, 09:40
Reviewer Update
Please do not phone me, I do not answer phone calls
Clientele Legal
Clientele Legal's reply11 Jun 2020, 15:57
Official
Dear Lilith S We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.

Our attempt to contact you on the contact numbers provided to address the concerns raised resulted in no success. Our response to the matter refers:

We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information and Data Acquisitions.

We have since requested for your details to be removed from our database, however the process may take up to a month for your details to be completely removed and for you to no longer receive further communication from our offices.  Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent same from happening in future, please ensure that your information is listed on the 'Do Not Contact' list.
 
 It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Judith MboweniClientele Legal