1 reviews | Active since Jul 2011
Harassment !!
<p>I keep getting calls and even if i tell them we are not interested they phone none stop. Half an hour ago i get 2 messages informing me that i joined their policies. Where does this people come from?? I never took out a policy. Now they tell me i will be debited on the 15 th of June for 2 different polucies which i took out. Pls sort this out immediately. This is harasment!!!</p>
Thank you for raising your conserns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Clientele Legal
Thank you for raising your conserns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Clientele Legal
Thank you for bring this to our attention.
We sincerely apologise for the inconvenience this may have caused you, the matter was escalated to the relevant management teams to prevent this from perpetuation.
We confirmed that that we have no records of a policy in your name however, your mobile number was incorrectly captured under a different policyholder, the error has since been corrected and your mobile number has been deleted from our database.
Furthermore we have emailed you a detailed written response as per request regarding this matter.
Should you require any further assistance please do not hesitate to contact us.
Yours sincerely,
Benita Steyn
Clientele Legal
Thank you for bring this to our attention.
We sincerely apologise for the inconvenience this may have caused you, the matter was escalated to the relevant management teams to prevent this from perpetuation.
We confirmed that that we have no records of a policy in your name however, your mobile number was incorrectly captured under a different policyholder, the error has since been corrected and your mobile number has been deleted from our database.
Furthermore we have emailed you a detailed written response as per request regarding this matter.
Should you require any further assistance please do not hesitate to contact us.
Yours sincerely,
Benita Steyn
Clientele Legal