1 reviews | Active since Dec 2011
general/admin related queries
Desmond's Voice is in low note, how does Client expect to give service when your phone does not work? An four Agent i spoke with could' not even hear me. I changed phone thinking the problem is with me . . . . Bad service for a new Client like me. I am starting to think that i choose wrong legal service provide.
Your query has been escalated to the relevant department for investigation and we will be in contact shortly.
Your sincerely,
Benita Steyn
Clientele Legal
Your query has been escalated to the relevant department for investigation and we will be in contact shortly.
Your sincerely,
Benita Steyn
Clientele Legal
Thank you for raising your concerns and bringing this matter to our attention.
As per our discussion, we confirmed that an investigation has been conducted regarding the concerns raised and found that the policy was not cancelled due to an oversight. The matter has been escalated to the relevant management team to address accordingly.
We are pleased that you were satisfied with the outcome and the solution given.
We would like to thank you for providing us the opportunity to resolve this matter, should you have any further queries please do not hesitate to contact us.
Yours sincerely,
Benita Steyn
Clientele Legal
Thank you for raising your concerns and bringing this matter to our attention.
As per our discussion, we confirmed that an investigation has been conducted regarding the concerns raised and found that the policy was not cancelled due to an oversight. The matter has been escalated to the relevant management team to address accordingly.
We are pleased that you were satisfied with the outcome and the solution given.
We would like to thank you for providing us the opportunity to resolve this matter, should you have any further queries please do not hesitate to contact us.
Yours sincerely,
Benita Steyn
Clientele Legal