BM
Bika M
1 reviews | Active since May 2020
02 Sept 2020, 07:40
Full of lies and empty promises
I have a pending case that has been lodged 6 months ago and still it has not been delt with. Clientele has a very bad service and empty promises. I need help to take this up with the relevant people at Clientele to help them improve on their service and delivery promises. I want to offer my free services to you to help you improve your business so I can be assisted for a service I am paying for
Helpful (0)
Replies (2)0
Replies (2)
Clientele Legal's replyOfficial
02 Sept 2020, 08:28Dear Bika M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's reply02 Sept 2020, 08:28
Official
Dear Bika M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's replyOfficial
19 Oct 2020, 12:33“Dear Bika M,
We thank your for raising your concerns and confirm that your complaint was resolved.
We understand your frustration, but would like to assure you that we strive to provide you with accurate and professional assistance to ensure that your interests are protected. We further confirm that we have provided you with a way forward regarding your matter..
We do apologise for any inconvenience caused, however we would like to assure you at Clientele Legal, we are committed to ensuring a positive customer experience and we value you as a client. Please contact us directly should you have any further queries in the future.
Yours sincerely,
Bernardus Van der Merwe
Clientele Legal"
Bernardus Van der Merwe
Clientele Legal"
Clientele Legal's reply19 Oct 2020, 12:33
Official
“Dear Bika M,
We thank your for raising your concerns and confirm that your complaint was resolved.
We understand your frustration, but would like to assure you that we strive to provide you with accurate and professional assistance to ensure that your interests are protected. We further confirm that we have provided you with a way forward regarding your matter..
We do apologise for any inconvenience caused, however we would like to assure you at Clientele Legal, we are committed to ensuring a positive customer experience and we value you as a client. Please contact us directly should you have any further queries in the future.
Yours sincerely,
Bernardus Van der Merwe
Clientele Legal"
Bernardus Van der Merwe
Clientele Legal"