SA
Shamima A
1 reviews | Active since Apr 2022
26 Feb 2024, 10:44
Frustrated client
I have a matter with clientele legal and I have not got any results with regards to it for the past 2 years. Everytime I call with regards to payment they tell me on 25th February and wen I alled on the 23rd they say payment was done. I am really frustrated with this matter, I just want someone who will be able to assist in the correct manner. I rather get my refund back and deal with someone else
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Replies (2)
Clientele Legal's replyOfficial
26 Feb 2024, 13:58Dear Shamima A ,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Clientele Legal's reply26 Feb 2024, 13:58
Official
Dear Shamima A ,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Clientele Legal's replyOfficial
05 Mar 2024, 16:04Dear Shamima A, We thank you for escalating your complaint to us. Unfortunately, we have not had the opportunity to address your concerns as we cannot get through to you telephonically. We have however noted your concerns and would like to assure you that your matter is being attended to accordingly and within the ambit of the law. We will continue providing you with regular feedback. Please contact us directly should you have any queries in future. Kind regards, C. Fick Complaints Case Manager
Clientele Legal's reply05 Mar 2024, 16:04
Official
Dear Shamima A, We thank you for escalating your complaint to us. Unfortunately, we have not had the opportunity to address your concerns as we cannot get through to you telephonically. We have however noted your concerns and would like to assure you that your matter is being attended to accordingly and within the ambit of the law. We will continue providing you with regular feedback. Please contact us directly should you have any queries in future. Kind regards, C. Fick Complaints Case Manager