SA
Shamima A
1 reviews | Active since Apr 2022
04 Feb 2025, 11:52
Frustrated Client
Another premium has gone and still my matter has not been resolved. Another year has gone and I was told by the attorney it will take 2 years, but now it's 3 years. Everytime I send an email and no response. I need to know what is going on with this matter. I just want to know when can I get my premiums back.
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Replies (2)
Clientele Legal's replyOfficial
04 Feb 2025, 12:27Dear Shamima A,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Clientele Legal
Clientele Legal's reply04 Feb 2025, 12:27
Official
Dear Shamima A,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Clientele Legal
Clientele Legal's replyOfficial
11 Feb 2025, 15:23Dear Shamima A,
Thank you for bringing your concerns to our attention and giving us the opportunity to address your complaint. We understand the frustration and inconvenience caused, and we also acknowledge your concerns about our turnaround times. We have made several attempts to contact you, but unfortunately, we were unable to reach you. Should you wish to delve deeper into this matter, please do not hesitate to get in touch with us directly. Kind Regards, Alfred VusoComplaints Case Manager
Thank you for bringing your concerns to our attention and giving us the opportunity to address your complaint. We understand the frustration and inconvenience caused, and we also acknowledge your concerns about our turnaround times. We have made several attempts to contact you, but unfortunately, we were unable to reach you. Should you wish to delve deeper into this matter, please do not hesitate to get in touch with us directly. Kind Regards, Alfred VusoComplaints Case Manager
Clientele Legal's reply11 Feb 2025, 15:23
Official
Dear Shamima A,
Thank you for bringing your concerns to our attention and giving us the opportunity to address your complaint. We understand the frustration and inconvenience caused, and we also acknowledge your concerns about our turnaround times. We have made several attempts to contact you, but unfortunately, we were unable to reach you. Should you wish to delve deeper into this matter, please do not hesitate to get in touch with us directly. Kind Regards, Alfred VusoComplaints Case Manager
Thank you for bringing your concerns to our attention and giving us the opportunity to address your complaint. We understand the frustration and inconvenience caused, and we also acknowledge your concerns about our turnaround times. We have made several attempts to contact you, but unfortunately, we were unable to reach you. Should you wish to delve deeper into this matter, please do not hesitate to get in touch with us directly. Kind Regards, Alfred VusoComplaints Case Manager