SM
Sinenkosi M

1 reviews | Active since Oct 2021

12 Oct 2021, 10:13

***** and *******ion

***** and *******ion. Why do I have policy number with Clientele? I have never taken a policy and exactly how did you obtain my banking details? Do not mess with people's money

0
Replies (2)
Clientele Legal
Clientele Legal's reply12 Oct 2021, 10:37
Official
Dear  Sinenkosi M

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation.
 
Yours sincerely,
 
Judith Mboweni
Clientele Legal
 
Clientele Legal
Clientele Legal's reply13 Oct 2021, 11:35
Official
 Dear Sinenkosi M  

Thank you for bringing this matter to our attention.  We acknowledge your concerns and we confirm that we have investigated the concerns raised and Nobuhle Jantjie has provided you with feedback.  At the outset, we would like to apologise for the service you received and for any inconvenience this may have caused you. We assure you this is not the level of service we aim to provide and the necessary corrective measures will be taken.  We trust you find this in order, however, should you require any further assistance in the interim, please feel free to contact us again.  Kind regards, Clientele Legal