faults advertising

<p>When i first was contacted by Clientele Legal, the sale consultant explained how great it was. I have also seen on TV how they explan the service they render, the consultant told me that once I have compeleted, the 3 month waiting preoid, any case I have new or exisiting, Clientele Legal will be able to help me. however in October the bank I bank with incorrectly reversed the debit order.</p> <p> </p> <p>At first Clientele told me they cant help me because of the reversed debit order, I then contacted my bank to give me proof that it was the banks fault, after which i forwarded the email to clientele who now is saying that, they cant help me because it matter at hand is pre-exisiting, they have change thier reason that they unable to help me. everytime i call them they tell me thats is my fault, they cant assist me, not once has any consultant tried to help.</p> <p> </p> <p>Since the incorrect reversal was done, all my premiums have been up to date, However Clientele Legal refuse to help me.</p>