SS
Sithembiso S
1 reviews | Active since Jan 2021
09 Jan 2021, 11:45
False debit orders
I have a problem with Clientele Legal since October 2020 they've been deducting money from my account in form of debit orders that I know nothing about, I tried calling them to cancel those debit orders and refund my money but then their consultants have been leading me to a dead end
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Replies (2)
Clientele Legal's replyOfficial
11 Jan 2021, 09:15Dear Sithembiso S,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's reply11 Jan 2021, 09:15
Official
Dear Sithembiso S,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's replyOfficial
22 Feb 2021, 10:39Dear Sithembiso S
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Beauty Phillips has been in contact with you to provide the necessary feedback.
You were approached by our ABC consultant and permission was obtained to open a legal policy under your name. The policy has been cancelled and you confirmed that you are satisfied with our feedback.
Should you require further assistance please feel free to contact us.
Yours sincerely,
Market Conduct
Clientele Legal's reply22 Feb 2021, 10:39
Official
Dear Sithembiso S
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Beauty Phillips has been in contact with you to provide the necessary feedback.
You were approached by our ABC consultant and permission was obtained to open a legal policy under your name. The policy has been cancelled and you confirmed that you are satisfied with our feedback.
Should you require further assistance please feel free to contact us.
Yours sincerely,
Market Conduct