False Advertising and Misleading

I joined Clientel Legal on the on the 1st of June 2015, i then bought a vehicle on the very same month and only to find the vehicle i bought was a code 3 re-build of which its not something i wanted. i took the car back to the dealer immediately after 5 days i realize that its a code 3 and now the dealer is taking forever to pay me back my money, i contacted Clientel legal to assist me and i was told that i should wait for my probation period which is 3 months and the only thing they could do is to assist me is over the phone, i said okay fair enough i understand and then i waited for my probation which ended end of august. <br> <br> On the 1st of September i contacted Clientel to assist me with this matter and i was told that they do not cover old cases even the ones during probation they do not cover, then i was like but u never told me this before and even when i joined i was never told that you don't assist with old cases or current case during probation, they said they only assist new cases.<br> <br> I cancelled my policy immediately because i'm not getting any assistant from them and i was also told that what if they assist me now and then i run away imagine. what kind of company is this.